This is the crux of many issues within a Family or Closely held business. How many of the company staff are related to each other and/or to the ownership? These
Focus on nurturing and developing our best employee’s to better serve our top customers, and increase long-term margins with superior customer satisfaction.
- Fully understanding why the customer buys from and stays loyal to the company
- Maintain long-term employee retention
- Drive margin growth and enterprise value in a sustainable manner
- Operate the companies like we could sell them at any time
- More profitable and valuable if and when we do decide to seek a liquidity event
- Easier and more fun to run